
Account Management, Fashion (Indonesia)
TikTok Shop by Tokopedia
Penempatan
Deskripsi
About the Team In this team you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.
Roles & Responsibilities:
Acquire and incubate brands, principals and merchants that contribute large GMV share
Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
Manage Brand and short-tail merchants by leveraging scalable incubation and management programs and tools
Kualifikasi
Minimum Bachelor's degree or above
5 years experience in e-commerce as relationship manager
Proficiencies in English and Indonesia languages
Proficient in Excel and Powerpoint
Preferred Qualifications
Excellent interpersonal and negotiation skills
Attention to detail, affinity with numbers, logical and problem solving skill
Strong connections with brands and big sellers are preferred
A good team player, fast learner and open to changes
Direct experience in Fashion are preferred
Tentang TikTok Shop by Tokopedia
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

TikTok Shop by Tokopedia
Jakarta